Terms & Conditions

Please read these terms of sale carefully as they set out the terms under which zenditcards.com (the "Website") sells and otherwise makes products available to you ("Terms and Conditions"). These Terms and Conditions should be read alongside, and are in addition to, our privacy policy


  • Ensure that you read these terms and condition before placing an order;

  • Ensure that you retain a copy for your records,

  • Ensure that you read over our Privacy Policy.

Ordering With Us

By placing an order through our Website, you warrant that you are legally capable of entering into binding contracts and you are at least 18 years old.

Price and Payment

Prices for products are stated on our website. Prices can change and we endeavour to keep our prices updates at all times. In addition to the price of the products, you may have to pay a delivery fee, which will be stated when you pay for the product.

Payment must be made on the submission of your order. We may refuse to deliver any products and/or cancel the contract between us if the price is not received from you in full. Payment for all products must be made by credit/debit card. Please see the 'Payment & Security' section below to review your options when making a payment.

Payment & Security

You can pay with any Visa, MasterCard, American Express card, or via PayPal. Your payment card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order. It may be necessary to re-confirm your security number for data protection reasons. Payment will be taken for out of stock product(s) to secure stock, only if you are happy to proceed with the order and agree to wait for the product(s). 


The purchase on our website will be made in pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which holders of international credit cards will be liable to pay.


There will be no contract of any kind between you and us until payment for your goods is authorised by your bank or credit card issuer. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that payment for the goods is authorised (and not before) a contract will be made between you and us ("Contract"). Authority for payment must be given at the time of the order. Payment for your order will be taken once stock availability has been confirmed. If for any reason the goods cannot be supplied then payment will be refunded in full within 30 days from cancellation of the sale in compliance with distance selling legislation.

Charge backs

If you submit an unjustified credit card, debit card or any other charge-back then you will be liable to pay us, within 7 days following the date of the charge-back, an amount equal to the amount of the charge-back. If you wish to contest a payment made to us, you need to contact us immediately, providing all relevant information about your claim.


If you do not recognise or fail to remember the source of an entry on your card statement or financial statement, and make a charge-back as a result, this constitutes an unjustified charge-back.


To the fullest extent permitted by applicable law, our liability to you in respect of an order shall be limited to the value of that order, and we shall not be liable to you for any indirect, consequential, special or punitive loss, harm or damage (including economic loss, loss of profit, loss of revenue, loss of business, wasted expenditure or depletion of goodwill) whatsoever or howsoever caused, including, without limitation, as a result of our negligence.


For the avoidance of doubt nothing in these terms and conditions excludes our liability in respect of death or personal injury caused by our negligence; under section 2(3) of the Consumer Protection Act 1987; or for fraud or fraudulent misrepresentation.

We use Internet standard encryption technology to protect your data when you transmit it to us. When you use your credit card, all your data is encrypted and held on a Secure Socket Layer (SSL) server. We are constantly updating our technology to provide you with the maximum practicable level of security. If using a public computer or terminal, always close the browser when you complete an online session. Except as expressly set out in these Terms and Conditions, all implied warranties and representations (whether implied by statute, custom, common law or otherwise) are excluded to the fullest extent permitted by law.


Delivery will be made to the UK or International address specified by you. We will make reasonable endeavours to despatch orders received before 1pm on the same day: orders received after 1pm on the following day; and orders received after 1pm on Friday to Sunday inclusive (or on public holidays) on the next working day. Customers may also select the day of despatch up to 12 months in advance. All card orders will be delivered by Royal Mail


We are unable to accept returns, or provide refunds for print on demand or personalised products, unless the product is defective or we are otherwise in breach of our agreement with you and are obliged to do so.

To obtain a refund please return the product(s) to us in the same condition in which you received them. We will examine the returned product(s) and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective product. Products returned by you because of a defect will be refunded in full.

We will refund any payment received from you using the same method originally used by you to pay for your purchase.

Products must be returned to the following address:

16 Moorfield

Turton, Bolton


Lancashire, UK

Note that the right to cancel or return a product as described above does not apply to any food, drink or other products which normally deteriorate rapidly. 

“Cooling off” period


You may cancel a contract to purchase a product or products from us at any time within 7 working days after the day you have received them (subject to the terms set out below).

To cancel a contract in this way, you must give to us written notice of cancellation.

You will not have any such right if the contract relates to products which:​

  • Are made to your specifications or clearly personalised (including handwritten cards); or

  • Goods (which by reason of their nature) cannot be returned or are liable to deteriorate, perish, or expire rapidly.

If you cancel a contract on this basis, you must return all products to us as speedily as possible, in the same condition in which you received them.

If you cancel a contract on this basis, you will be refunded in full (including the cost of sending the products to you). You will though, be responsible for paying the cost of returning the product/products to us.


The Contract between you and us is binding on you and us and on our respective successors and assignees. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event"). Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

No failure or delay by us to exercise any right or remedy provided under a Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

These Terms and Conditions and any document expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. You and we both acknowledge that, in entering into any Contract, you and we have not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty (whether made negligently or innocently) other than as expressly set out in these Terms and Conditions (and any document expressly referred to herein). Nothing in this clause shall limit or exclude any liability for fraud.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. If any of these Terms and Conditions are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law. Only you and we shall be permitted to enforce these Terms and Conditions.

Accessing our Website

Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website without notice. We will not be liable if for any reason our Website is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.

You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms of Use, and that they comply with them.

Personalisation of Cards/Handwritten Rules

We do not permit the following in any of our personalised cards:

  • offensive, misleading, insulting, defamatory or threatening language, or language that might cause unnecessary distress to any person.

  • Any language which is discriminatory, based on sex, race, religion, nationality, disability, sexual orientation or age, or that might incite hatred or violence against any individual person or group.

  • Promotes or commends any unlawful acts.

About us

Our full name is Daniel Whitehouse trading as zendit

Our Head Office and our principal trading address is: 16 Moorfield, Turton, Bolton, BL7 0DH 

Our email address is: info@zenditcards.com